Telephone Interpreting

 

  • ISO:9001 quality certified
  • Excellent customer service
  • Expertise in more than 120 languages

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Telephone interpreting services

Asian Absolute’s telephone interpreting services connect our clients worldwide when they can’t be in the same room as their interpreter.

You might be facing a medical or legal situation abroad. You might want to have a meeting with foreign clients or business partners.

Whatever your situation, we’ll match you with a verbal language specialist who has extensive experience in the topic or field you’re working in as well as the language you need to speak.

So you can communicate loudly and clearly.

Why choose Asian Absolute?

All of the telephone interpreting services we provide are delivered by linguists who have:

  • More than simple fluency in both of the languages involved
  • Local cultural expertise and extensive experience
  • The ability to help you communicate in more than 121 languages
  • The greatest discretion and sensitivity– and a willingness to sign Non-Disclosure Agreements
  • Masters degree-level qualifications and/ or 5+ years of experiencein the area you need
  • The support of an ISO:9001-certified, award-winning project management team

Testimonials

Asian Absolute helped FTChinese.com in the challenging task of building a world-class translation service. They provide top quality, personal service.

Financial Times

I was extremely impressed by Asian Absolute’s hard work to complete the project to our high standards and within a very tight timeframe.

Global Witness

Many thanks for your help and also for providing an interpreter for the week, she was absolutely fantastic and a real life-saver!

Guinness World Records

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Frequently Asked Questions

What is telephone interpreting?

In general, telephone interpreting is almost exactly what it sounds like:

  • Two people speak over the phone with an interpreter conferenced in.
  • Or two people might be in one location – such as a hospital or police station – with a linguist connected by phone.

Interpretation by telephone has a lot in common with consecutive interpreting. One speaker will finish what they are saying and the linguist will translate before the second speaker has their turn to speak.

When are telephone interpreting services most useful?

When the two people who need to communicate and the interpreter cannot be in the same room, telephone interpreting services are normally the solution.

They are used in a wide variety of situations, including in:

  • Health care
  • Government, and for all kinds of applications
  • Financial services
  • Emergency call centres
  • Law enforcement
How do I choose the right linguist?

There are two important questions you can ask in order to confirm that you’re getting the right kind of language specialist for your needs:

Do they have knowledge of the topic of conversation?

If you are in a medical setting or some sort of legal issue is at stake, the precise translation of very specific terminology might be a matter of life and death.

Even a standard government application process will probably require some understanding of specialist terms.

At Asian Absolute, we always match you with a linguist who has at least five years of experience in and/ or Masters degree-level qualifications in the correct area to ensure any verbal translation you’re listening to is guaranteed to be accurate.

Do they have a deep understanding of local factors?

Local culture, etiquette and custom can dramatically affect what the words used in a conversation actually mean.

You can probably imagine a time or place where something might be implied by a certain phrase or “understood” in a particular situation. As an extreme example, people from some Asian cultures might occasionally say “yes” out of politeness when they actually mean “no”.

That’s why all of Asian Absolute’s interpreters have a native-level understanding of the local culture. You’ll always be able to understand the situation on the same level as a local.

Need help with your project? Give us the details, and we'll be in touch with you shortly.